Frequently Asked Questions
Everything you need to know about your new wheels.
How do I find the right size for Impala skates?
Our skates generally run true to size. We recommend measuring your foot from heel to toe and consulting our size chart. If you are between sizes, we suggest sizing up for a more comfortable fit.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure the skates are tested on a carpeted surface to avoid scuffing the wheels.
Are Impala skates vegan-friendly?
Yes, our skates are PETA-approved vegan. We use high-quality synthetic materials instead of animal products to ensure our gear is cruelty-free.
Can I use these skates for outdoor use?
Absolutely. Our skates come equipped with 82a durometer wheels, which are perfect for both indoor rinks and outdoor paths.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options like Afterpay and Klarna to make your purchase easier.